Henrico County officials said Tuesday afternoon that the county has “temporarily disconnected” from the city of Richmond’s water system after more problems at the city’s water treatment plant.

As of early Tuesday afternoon, Henrico stressed that none of its residents were under a boil water advisory like the one issued for some city neighborhoods.

“Henrico’s water tanks, which had been kept at capacity, are supplying customers who typically are served by the city,” the county said in a news release. “Water pressure remains normal countywide. Public Utilities also continues to test water samples throughout the system. In addition, Henrico is working closely with Hanover County, which also has been impacted.”

Though the lack of timely regional communication was a sore spot during January’s water crisis in the Richmond area, officials in Henrico and Chesterfield said they learned about the latest problem a little before 12:30 a.m Tuesday.

Both Chesterfield and Henrico said they were asked to reduce the amount of water they draw from Richmond’s system to conserve the supply.

Chesterfield officials said their water remains safe to drink after the county “stopped taking water” from the city system.

Henrico — which is continuing to monitor the county’s system for potential impacts — said it also has some of its own staff at Richmond’s water plant to help address the situation.

Hanover

Hanover County officials have also told residents their water "remains safe and does not require boiling."

"Water pressure levels in the supply line that provides Hanover's water remain well above the threshold requiring a boil advisory," the county said in a 2:20 p.m. release. "As a precaution, the County is encouraging residents to conserve water by turning off irrigation systems. This will help the City's water facility bring levels back to normal."

The county has activated its Emergency Operations Center and said it has sent personnel from its Department of Public Utilities to the Richmond plant "to assist and track developments firsthand."

Contact Reporter Graham Moomaw at gmoomaw@richmonder.org